Lango Kuu Website Privacy Policy
Effective Date: 20th May, 2024
Lango Kuu, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website. As a Kenyan company, we comply with the data protection laws of Kenya and strive to be transparent about our data practices.
Information We Collect
When you use the Lango Kuu website, we may collect the following types of information:
Account Information:
Username: When you create an account or log in, we collect your chosen username to identify you within our system.
Password: To securely access your account, you will need to provide a password. This password is encrypted and stored securely.
Contact Information:
Name: When you communicate with us through our website, we may collect your name to personalize our interactions.
Email Address: We use your email address to correspond with you, send you important updates, and notify you about any changes to our services.
Phone Number: If you provide your phone number, we may use it to contact you for support or inquiries.
Business Name: If you represent a business, you may provide your business name for business-related communications and inquiries.
Usage Information:
Website Interaction: We collect information about how you interact with our website, such as the pages you visit, the time you spend on each page, and the links you click.
Device Information: We gather data about the device you use to access our website, including the type of device, operating system, browser type, and IP address.
Location Information:
Real-Time Location Data: If enabled, the site may collect data about your current location to provide location-based services.
Information for marketing purposes:
For the purpose of receiving our news and/or newsletters, information of sales, actualizations, updates, offers and other marketing materials in the form of e-mails or letters and/or notifications we process;
your name
business name
phone number
We process these personal data on the basis of your express consent.
How We Use Your Information
The information we collect is used for the following purposes:
Account Management:
Authentication: We use your username and password to verify your identity and grant you access to your account.
Account Maintenance: We manage and maintain your user account to ensure it functions correctly and securely.
Communication:
Correspondence: We use your contact information to respond to your inquiries, provide customer support, and communicate with you about our services.
Notifications: We send you important updates, newsletters, and administrative messages to keep you informed about our services and any changes.
Website Improvement:
User Experience: We analyze how you interact with our website to enhance its usability and functionality.
Performance Monitoring: We monitor the performance of our website to identify and resolve issues, ensuring a smooth user experience.
Business Operations:
Inquiries and Support: We use your information to address business-related inquiries and provide the support you need.
Data Analysis: We conduct data analysis to improve our services, streamline operations, and make informed business decisions.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Encryption: We use encryption technologies to protect data during transmission and storage, ensuring your information remains secure.
Secure Login Processes: We use strong authentication methods to verify your identity and safeguard your account.
Regular Security Audits: We conduct periodic reviews and updates of our security practices to address new threats and vulnerabilities.
Data Sharing and Disclosure
We do not share your personal information with third parties except in the following circumstances:
Legal Compliance:
Legal Obligations: We may share your information to comply with legal requirements and respond to lawful requests from public authorities.
Legal Defense: We may disclose your information to protect our rights, property, or safety, as well as that of our users or others.
Service Providers:
Third-Party Providers: We engage trusted service providers to perform functions and provide services, such as data hosting and analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Safety and Security:
Risk Mitigation: We may share information to protect against potential security threats, fraud, or other malicious activities.
In an emergency:
We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
To enforce our policies and rights:
We may share information if we believe your actions are inconsistent with our user agreements, rules, or other Lango Kuu policies, or to protect the rights, property, and safety of ourselves and others
With our affiliates:
We may share information with ABNO Softwares International, our parent company.
Aggregated or de-identified information:
We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For example, we may show the total number of times a post has been up voted without identifying who the visitors were.
Your Rights
You have certain rights regarding your personal information, including:
Access Your Data:
You have the right to request access to the personal information we hold about you.
Update Your Data:
You can correct or update your personal information to ensure it is accurate and up to date.
Delete Your Data:
You can request the deletion of your personal information, subject to legal and contractual limitations.
Object to Processing:
You have the right to object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at info@langokuu.com
Ads and Analytics Partners
We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of the Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.
Advertisers and Ad Networks
Our ad partners and ad networks may use cookies and related technologies to collect information when ads are delivered to you on our Services, but Lango Kuu does not link to or provide them with your actual Lango Kuu account details. This means that Lango Kuu does not share your individual account browsing habits with advertisers. Lango Kuu cannot see advertisers’ cookies and advertisers will not see Lango Kuu’s cookies.
Controlling Mobile Notifications
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Controlling Location Information
If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.
Data Retention
We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the website after such changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@langokuu.com
Address: Kaka House, 3rd Floor, Maua Close off Parklands Road
P.O BOX: 19892 – 00100
Phone: 0705 597 336